Working with conflict with Angela Colebrook

Conflict is an inevitable feature of work-life. In multi-discipline, diverse teams it’s unlikely that everyone will always agree and share the same goals. Conflict management is a vital skill that involves handling confrontations tactfully and constructively and resolving the conflict in a way that respects everyone’s wants and needs. A positive conflict management mindset is one that sees conflict as an opportunity for learning, growth, and collaboration, rather than a threat, a problem, or a failure.

In this workshop we explore:

• common causes of conflict and the stages of the conflict process.

• your role in mitigating potential conflict using formal and informal approaches.

• essential behaviours and productive approaches for working with conflict.

• how to move forward following conflict, including preventative strategies for the future.